Claiming your SolarCoins on Sunny Portal

[June 28, 2019 update: SolarCoin now also available for WebBox systems] Operators and owners of PV plants connected via Webconnect, Sunny Home Manager or Sunny WebBox to Sunny Portal can now get an additional reward for their produced clean energy. With only a few clicks you get access to SolarCoin, the first energy-referenced currency.

What is SolarCoin?

SolarCoin, a blockchain-based crypto currency, was developed with a view to accelerating the energy transition. Like the networks for other cryptocurrencies such as Bitcoin, the SolarCoin network is global and decentralized. In this case, however, the payout of SolarCoins is linked to a meaningful, cost-effective and environmentally friendly incentive: the generation of solar power.

SolarCoin is an open community project that was initiated in 2014 by founders of the SolarCoin Foundation and a group of volunteers. The SolarCoin Foundation rewards solar power generation by issuing blockchain-based digital tokens. One SolarCoin (SLR) is issued for each megawatt hour (MWh) of verified solar power production.

The SolarCoin reward is an additional bonus to existing incentive programs and is independent of other feed-in tariffs in place for solar power producers. Anyone who generates solar power and, as a result, avoids generating CO2 emissions in the long run can earn SolarCoins.

How can SolarCoins be claimed through Sunny Portal?

Through Sunny Portal it’s incredibly easy to claim your SolarCoins because you don’t need to submit all the documentation typically required for registration to provide evidence of the PV system’s ownership status, technical data, power generation capacity and identity. If you have one or more PV systems with a system capacity of up to 150 kWp registered in Sunny Portal and want to claim SolarCoins, just log in to www.sunnyportal.com/en with your e-mail address and password. To register your PV system for the SolarCoin program, you need admin rights for your system. If you don’t have them yet, please ask your installer.
Once you are logged-in, open “PV system properties” in the “configuration” part of the menu on the left side of your screen. To ensure the Foundation can perform data matching, please provide your complete system data. In some countries, the field “Country code” is somewhat confusing. It must also be filled in, so please enter for example the state, your district, department or country. On the next screen go to the tab “Data releases” to the right:

On the “Data releases” page, click the “Edit” button to change the settings and then check the “Consent to participate in the SolarCoin program” box:

Agree to the terms and conditions displayed and don’t forget to click on the “Save” button afterwards:

Now, the SolarCoin tile will appear in your PV system overview. After the status on the tile shows “SolarCoinApproved”, it might still take some time until you receive your first SolarCoins as the SolarCoin Foundation will need time to complete transfer of the coins. After that, your credit balance will be updated at regular intervals (depending on the size of the system the interval can be several months). If you register your system via Sunny Portal, you don´t need to register the system separately with the SolarCoin Foundation or the SolarCoin Explorer. Duplicate registration will prevent you from participating in the SolarCoin program.
A digital SolarCoin “wallet” is no longer necessary to submit a claim. The SolarCoin Foundation will manage users’ SolarCoins until they decide to redeem them.

By the way: SolarCoins are awarded retroactively for up to five years from the date of registration. Since April 2019, the interval for crediting your SolarCoins has been shortened from every six month to monthly. Get the current SolarCoin price here.

How can SolarCoins be used?

SolarCoins can be traded for conventional (fiat) currency on all major exchange portals (Bittrex/Lykke, etc.). SolarCoins are an increasingly liquid valuable that can be paid out and tracked transparently. They are kept in digital wallets, can be managed on computers or mobile devices and can even be stored offline in paper form (paper wallet). The SolarCoin community is constantly evaluating use cases and business models for SolarCoin users.

If the project is successful and the demand for and price of SolarCoins rises, the digital incentive will increasingly represent an ever more significant share of a solar power producer’s revenues. Solar power can be sold or used as normal, with SolarCoin acting as an added bonus.

Solar industry companies are also encouraged to accept SolarCoins as a means of payment for their goods and services at the current exchange rate, which is listed on all well-known portals. At SMA, we are also exploring possibilities to make further use of SolarCoins, for example by providing additional services that can be paid for using SolarCoins.

Does the creation of SolarCoins use a lot of energy?

If users decide to use SolarCoins as a means of payment, they are making a conscious effort to prioritize environmental protection as the basis of their business activities. The SolarCoin blockchain uses an energy-efficient, proof-of-stake algorithm, which consumes 0.001% of the energy required by Bitcoin.

If you want to find out more about SolarCoin go to https://solarcoin.org/faqs/

 

117 Comments
  1. Avatar
    Niko Miaoulis says:

    Why don’t I have the option to participate in the SolarCoin initiative on the Sunny Portal?
    I don’t have the option in the Data Releases section.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Niko,
      In which country is your PV plant installed? I´m asking, because there are a few countries in which the function is not available for regulatory reasons e.g. blocking of the country or embargo measures by the US government.
      Kind regards, Anke

      Reply
      • Avatar
        Konstantinos Gkarakis says:

        Hello, I suppose that Niko is from Greece and I have the same problem.

      • Avatar
        Shahzaib says:

        Hi Anke,

        Please share with us the names of the countries where the service is available.

      • Maria Simone Aydin
        Maria Simone Aydin says:

        Hi Shahzaib,

        you zhave to search the information on the page solarcoin.org, we are not responsible for it.
        Thanks.
        Kind regards,
        Maria

      • Avatar
        Mark Wilkinson says:

        I have the same problem as Niko. I am in Australia, which surely is not subject to such embargos?

        Kind regards,
        Mark Wilkinson

  2. Avatar
    Esa Aarnio says:

    I had at first trouble in “Consent” checkbox – reason: not all address fields were filled in PV System Data.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Esa,
      The correct data is crucial for claiming SolarCoins. The foundation checks it based on satellite data.
      Kind regards, Anke

      Reply
      • Avatar
        Richard Goldsmith says:

        That is so cool.
        My installer had left out the house address information, so I had to complete it to allow the export to be checked. It took a while to work out what the problem was.
        It makes total sense now I know that.

  3. Avatar
    Michael Wybo says:

    Hello which user rights is it needed to access these settings ?
    Have I to ask the installer to do this ?

    Thanks

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Michael,
      You´re right, you need the installer rights to access the settings. The best way is to ask your installer to do it for you. Unfortunately, this is the only way, but we´ll keep you informed if it changes.
      Kind regards, Anke

      Reply
  4. Avatar
    Jan Ruijgrok says:

    Hello,

    I own an installation 4600 KWH with two SMA TL2100 – unfortunetly a bit too old, so I can’t use webconnect and Sunny Home or Portal.
    How can I claim SolarCoins?

    Reply
    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hello Jan,

      you need to register via the Solarcoin website (solarcoin.org) OR wait until we have a solution. This is not bad, because retroactive to 2010 (if the system is not younger), the income will be considered.

      Kinds regards,
      Maria

      Reply
  5. Avatar
    Mark says:

    I cannot sign up for the solarcoin; “Participation in the SolarCoin program could not be saved. Fout (UnknownError)”
    This is the error i receive when i enter my wallet-id.
    The plant is registered in the Netherlands.
    Am i doing something wrong?

    Reply
      • Maria Simone Aydin
        Maria Simone Aydin says:

        Hi you both!

        we need more additional information, so please describe the problem more closely.

        Kind regards,

        Maria

      • Avatar
        Eradio Rodríguez says:

        I have the same problem. This is the error I receive when i enter my wallet-id.
        “Participation in the SolarCoin program could not be saved. Error (UnknownError)”
        The plant is registered in Spain

  6. Avatar
    Alexander Eggermont says:

    Hello,
    When I want to try to add my newly installed Sunny Tripower 4.0 I cannot register to the SolarCoin program. When checking the checkbox and confirming the terms of use and filling in the wallet ID, the error I get is the following: “Participation in the SolarCoin program could not be saved. Error (UnknownError)”
    Can someone please explain what can be the fault? Country of installation is Belgium

    Reply
  7. Avatar
    GIUSEPPE GIUSTI says:

    I’m in Italy and my country is listed.
    Why don’t I have the option to participate in the SolarCoin initiative on the Sunny Portal?
    I don’t have the option in the Data Releases section.
    The Privacy policy is the only one that I can select.

    Reply
  8. Avatar
    Peter Sogaard says:

    Dear Reader. I have now activated a blockchain for SolarCoin but when filling in at SMA I just get the ansver “Participation in the SolarCoin program could not be activated. Error (UnknownError)”

    Yours sincerely,

    Peter Sogaard,
    Denmark

    Reply
  9. Avatar
    SUHAS SHAH says:

    Is Solarcoin applicable for systems below 10KW? I am not able to claim it for systems that are 10Kw and above.

    Reply
    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hi Suhas,

      it is applicable for all systems connected to SunnyPortal with a maximum peak-Power of 150KW. It is necessary that the PV-Plant is connected using Webconnect (either inverter directly connected to the internet or using a Sunny HomeManager /SunnyHomeManager 2)

      Kind regards,
      Maria

      Reply
  10. Avatar
    James says:

    HI. I’m in Australia and I went to this page to register but under the ‘data releases’ tab I only have this option:

    Agreement of data use via Sunny Places.

    Nothing else… Why am I missing the other option?

    Reply
    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hi James,

      please check if you are plant administrator. It is absolutely necessary to be an administrator for the plant. “Users” are looked upon as “Viewers” and will not be able to change any settings.

      Kind regards,

      Maria

      Reply
      • Avatar
        James says:

        Hi Maria.
        Yes confirmed I’m a Plant Administrator. I have 2 accounts and both are admins but no go…. Is there anything else I can check?

  11. Avatar
    Evgeniy Tarasov says:

    §1 SolarCoin represents 1 MWh of solar electricity generation
    1 SLR = 0.045$
    Great of course, but not tangible)

    Reply
    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hi Evgeniy,

      That is true – but have you seen what happened to Bitcoin 😉

      Kind regards,

      Maria

      Reply
  12. Avatar
    peter sogaard says:

    when trying either directly or using the token from SolarCoin i get the reply “Participation in the SolarCoin program could not be activated. Error (UnknownError)”

    Reply
    • Avatar
      Peter Sogaard says:

      I havent received any feed back neither at mail or here at this site. I also see other having excately the same problem not able to activate ??

      Reply
      • Avatar
        HendrikC says:

        Hi,

        I got the same issue but I have found the solution. You need to make sure all fields are filled in in the tab “operator/installer” and also make sure that all fields from the tab “PV system data” are filled in correctly. In my installation, some fields where empty and that was the reason why I got this error. After filling in all fields correctly, I succeeded to enable the solar coin program with my wallet ID.

        Best regards
        Hendrik

    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hi Peter,

      We need a screenshot containing details on the error message and preferably the name of the plant in SunnyPortal.

      Kind regards,

      Maria

      Reply
      • Avatar
        Cornelis says:

        Dear Maria,

        How to submit a screenshot? Via email? What is the email address for us to use?

        Awaiting your kind reply with directions.

      • Avatar
        Peter Sogaard says:

        Hi Maria,

        Thanks for you reply. To which mail address do i send the screenshots.

        PV System is f37fc776-3280-45c7-bbcf-f9cb3d04ecbe

        Best regards

        Peter

      • Avatar
        Peter Sogaard says:

        Dear Marie,

        I never heard any more from SMA – I have also mailed SMA 3 week ago according to the mail address you suggested.

        This is all a little peculiar – shall we waste more time on this or what to do

        Yours sincerely

        Peter Sogaard
        Denmark

  13. Avatar
    Christophe Forget says:

    Wallet-ID bad

    Wallet-ID = indentifiant de l’installation ? (onglet “données de l’installation”)

    Reply
    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hi Christophe,

      Wallet-ID is the public key of a solarcoin crypto-wallet. If you are not sure yet you can leave it blank. The Solarcoin Foundation will keep you Coins until you provide a valid Wallet-ID.

      Kind regards,

      Maria

      Reply
    • Maria Simone Aydin
      Maria Simone Aydin says:

      Hi Cornelis,

      I replied under your other comment: please describe what happened and what you did.

      Thank yor.

      Kind regards.

      Maria

      Reply
      • Avatar
        Cornelis says:

        Steps:

        1 – I added my public key in the text line
        2 – Accepted the conditions
        3 – Pressed SAVE
        4 – And next the error was displayed:
        “Participation in the SolarCoin program could not be activated. Error (UnknownError)”.

        Please help! Maybe better to use email so I can give details (names etc) over the PV plant?

      • Avatar
        Cornelis says:

        When using email I can also add screenshots Maria! And looking at the responses here on this website I am not the only one with the same problem?

      • Avatar
        Cornelis says:

        Hi Maria,

        My PV system identifier is

        Please provide directions / solutions for the problem reported?

      • Avatar
        Cornelis says:

        Hi Maria,

        My PV system identifier is ec4fa10d-325b-4b6b-a5e2-680929ac7d4b

        Please provide solution / directions to resolve the reported issue of not able to participate in SolarCoin due to error : Participation in the SolarCoin program could not be activated. Error (UnknownError).

      • Avatar
        Cornelis says:

        Dear Maria et all at SMA,

        Sent emails as requested, got no reply. Sent comments here, got no answers on why we cannot participate. When do we get an answer please with instructions to resolve the issues we encounter?

      • Avatar
        Cornelis says:

        Still no directions received from SMA… Provided systemID, explained the steps I took, provided screenshots of the error displayed in Sunny Portal…

        Dear SMA, we are a month later since I reported the issue…

        A kind request: Could you please reach out to you customer and start providing help / instructions?

      • Avatar
        Cornelis says:

        Okay. NO help to expect from SMA with regards to errors prompted in SunnyPortal. Not here on website, not on the by SMA themselves suggested email address. After weeks of waiting did not get a single reply. SMA: This lack of providing not any help simply ***SUCKS***!
        My suggestion: Go to the Solarcoin website and create account. Next create a paper or digital wallet. Fill in the data from your PV plant and your public wallet key onto the Solarcoin website account. Add photo of inverter label. Then in the first 12 days of each month the Solarcoins are added to your digital or paper wallet.

  14. Avatar
    HendrikC says:

    I have the same issue. After entering my wallet-id as described in this article, I receive the error:
    “Participation in the SolarCoin program could not be saved. Fout (UnknownError)”
    Can we please get support on this?

    Thank you

    Reply
  15. Avatar
    C. Niemeijer says:

    Hi,
    I seem to have thhe as some other users when I try to participate.
    The message shown is “Participation in the SolarCoin program could not be saved. Fout (UnknownError)”
    I have my walletID filled in.

    The PV-installation-ID is 77450d52-abbf-4ee9-9b80-2cff164eb82f

    kind regards,

    C. Niemeijer

    Reply
    • Avatar
      Cornelis says:

      No. Again weeks later still not a single response received from SMA support after reaching out to them…

      Reply
      • Anke Baars
        Anke Baars says:

        Hi Cornelis,
        I´m really sorry for not being able to answer you earlier. Have you already checked the field “Country code”? It must also be filled in, so please enter for example the state, your district, department or country (also see blog post).
        Hope, this helps.
        Kind regards, Anke

  16. Avatar
    Doug says:

    I was able to sign up and I now see SolarCoin is approved though still with zero value. Will I be automatically credited retroactively to my Dec 2016 installation? The system has generated almost 15 MWh. Thanks.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Doug,
      Don´t worry, it just takes some time, up to 72 h. You got it now? Thereafter there will be coins at regular 6-month intervals.
      Kind regards,
      Anke

      Reply
  17. Avatar
    Peter says:

    dear all;

    I has taken 1½ month for SMA not to ansver and by reading the string i got a clue from another user which i tried and now it seems working;

    Do as follows;

    You need to make sure all fields are filled in in the tab “operator/installer” and also make sure that all fields from the tab “PV system data” are filled in correctly. In my installation, some fields where empty and it seems like beeing the reason why I got the error.

    After filling in all fields correctly, I succeeded to enable the solar coin program with my wallet ID.

    Now i am looking forward to see if i will earn any coins 🙂

    Yours sincerely

    Peter

    Reply
  18. Avatar
    Rob L says:

    Hi, Any restrictions on which Sunny Portal plants (equipment models, or plant creation date, etc.) can ‘activate’ this SolarCoin feature? thx

    Reply
  19. Avatar
    Raimund says:

    @All: one major issue when claiming solarcoins with sunny portal seems to be the “State” entry in the address field. Unfortunately this entry is required (I believe this is because it is necessary part of an address in the US). Please try to enter your “subregion” in this field (or retype the country).

    Another issue is: Plant MUST be connected using either direct Webconnect connection or connection using SunnyHome Manager.

    Then: User has to have at least installer rights to access the activation page (this should be fixed soon by SMA hopefully)

    Reply
  20. Avatar
    Philippe says:

    @All: Peter and Raimund are right. In “operator/installer” you need to fill in every field, even State or Subregion. E.g. I filled in the province (for Belgium) “Oost-Vlaanderen” and “Vlaams-Brabant” (for the installer). Also in description I filled in something useless in the tab PV system data. I even filled in the fax-number for operator and installer (eventually same as the phone number). Then i was immediately accepted without error.

    Reply
  21. Avatar
    Albert says:

    i’ve got few offgrid sites that are connected to one account at Sunny Portal,
    but, all the communication from battery inverters and grid inverters are using RS485 and connected to SMA Sunny WebBox. am i eligible to participate in SolarCoin?

    Reply
    • Anke Baars
      Anke Baars says:

      Hallo Albert,
      Thanks for your request. Yes, you can also claim SolarCoin. Unfortunately, it is not possible to register WebBox systems via Sunny Portal; so you need to claim it at SolarCoin foundation.
      Hope you can enjoy your SolarCoin soon.
      Kind regards,
      Anke

      Reply
  22. Avatar
    Marilyn says:

    I was registered for solar coins but this portal does not recognize me. how do I transfer coins to this account so I dont have to spend hours letting blockchain update?

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Christos,
      You don´t have to pay, SolarCoin is free. It is an additional reward for solar energy producers.
      Kind regards,
      Anke

      Reply
  23. Avatar
    Ana Fiallo says:

    Hi, quick questions about how you file SolarCoin claims.

    Do you generate a wallet for each claimant? And if so, is it a SolarCoin wallet or on a separate blockchain exchange platform? Or do you just generate a new wallet address for each of your clients, but still all within one wallet? Or do you collect all of the coins and distribute them accordingly to the claimants’ personal wallets?

    Please explain, thank you.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Ana,
      SMA does not create wallets on customers behalf. Instead there are two possibilities:
      _User creates a Solarcoin Wallet and provides the public wallet ID when registering plant for generation of Solarcoins. The Solarcoin Foundation will issue the coins to the customers wallet.
      _User does NOT create a Wallet and leaves the wallet ID empty when registering for Solarcoin generation. In this case the Solarcoin foundation will create so called “omnibus wallet”. Coins are issued to the omnibus account and all plant transactions will be traced there. Sunny Portal will anyway display the customers amount of coins. When the customer wants to access his coins he will need a personal Solarcoin wallet. He has to create it and provide the wallet ID at sunny portal (can be done anytime). The Solarcoin Foundation will then transfer the coins from that omnibus account to the personal wallet. This usually takes a few days to be completed.
      Kind regards,
      Anke

      Reply
  24. Avatar
    Patrick Ira Macanas says:

    The list of SolarCoin Foundation suspended regions includes:
    Balkans
    ​Belarus
    ​Burundi
    ​Central African Republic
    ​Cuba
    ​Democratic Republic of the Congo
    ​Iran
    ​Iraq
    ​Lebanon
    ​Libya
    ​Nicaragua
    ​​North Korea
    Russia
    ​​Somalia
    ​Sudan and Darfur
    ​South Sudan
    ​Syria
    ​​Ukraine (Russia related sanctions)
    ​Venezuela
    ​Yemen
    ​Zimbabwe
    Should you believe your facility or place of generation / ownership is exempt please submit a ticket at info@solarcoin.org stating the reason believed for the exemption.

    Reply
  25. Avatar
    Robert P says:

    Hi i registered a wallet from the SolarCoin site before i saw that if i registered twice it would cancel from Sunny Portal.
    Is there some way to fix this?

    Reply
  26. Avatar
    Knud Thomsen says:

    Hi
    In the data release field I can not tick the : Consent to participate in the SolarCoin program ??
    It says: In order to be able to participate in the SolarCoin program, please completely indicate the location of the system beforehand.
    I don’t see any where to fill in something, can you please tell me.

    In advance thank you
    Knud Thomsen

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Knud,
      Please check your status: You have to log in with “installer” level to be able to edit data in Sunny Portal. Please ask your installer, he should give you access data.
      Kind regards,
      Anke

      Reply
  27. Avatar
    Jocelyn says:

    Hello,
    I’m french and I have this message on the Data relaese for activate the SolarCoin program: ‘Pour pouvoir participer au programme SolarCoin, veuillez indiquer au préalable le site de l’installation.’
    But I don’t where do that.
    Thanks for your help.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Jocelyn,
      That means you have to enter the plant location. If the plant is installed on your roof then fill in your address. Please note: You have to log in with “installer” level to be able to edit data in Sunny Portal. Please ask your installer, he should give you access data.
      Kind regards,
      Anke

      Reply
  28. Avatar
    PIERMARIO says:

    Per poter partecipare al programma SolarCoin, indicare l’ubicazione dell’impianto. cosa devo mettere?

    Reply
    • Anke Baars
      Anke Baars says:

      Hi,
      Thank you for your request.
      I hope, it is ok to answer you in English: Please enter the address of the location of your solar plant here.
      Kind regards,
      Anke

      Reply
      • Avatar
        Giovanni says:

        Hi Anke, could you specify in detail where the address of the location must be written? I have added it in the section Configuration/Operator Data and it is already written in the section PV system Data

      • Anke Baars
        Anke Baars says:

        Hi Giovanni,
        Do you have installer rights? You have to log in with “installer” level to be able to edit data in Sunny Portal. Please ask your installer, he should give you access data.
        Kind regards,
        Anke

    • Anke Baars
      Anke Baars says:

      Hi Krysztof,
      You have to log in with “installer” level to be able to edit data within sunny portal. Please ask your installer, he should give you access data.
      Kind regards,
      Anke

      Reply
  29. Avatar
    Jan says:

    Hello,

    I am having trouble checking the Data Release Consent checkbox, it somehow seems to indicate I have not completed full location data (message: In order to be able to participate in the SolarCoin program, please completely indicate the location of the system beforehand.) But I did, on the ‘PV System Data’ tab I have all address related fields set (except state which I can’t since its empty and we have no states in Belgium).

    Please help.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Jan,
      The solarcoin foundation requires the “state” field to be filled in. Enter your “region” here (preferred) or just repeat the country.
      Hope it works.
      Kind regards,
      Anke

      Reply
  30. Avatar
    Keith Myers says:

    So how long before the status changes to SolarCoinApproved from SolarCoinPending?
    Coming up on a week now since I enabled the data export.

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Keith,
      Sorry for the delay!
      It depends on the number of new applications. Usually the approval takes less than one week. The transfer of Solarcoins takes a bit longer and should happen within the first two weeks of each month.
      Kind regards,
      Anke

      Reply
  31. Avatar
    John says:

    In the article you say ‘By the way: SolarCoins are awarded retroactively for up to five years from the date of registration.’ How does one do this?

    Reply
    • Anke Baars
      Anke Baars says:

      Hi John,
      It works automatically. You do not have to do anything, but enter your plant data correctly.
      Kind regards,
      Anke

      Reply
    • Anke Baars
      Anke Baars says:

      Hi Christopher,
      It depends on the number of new applications. Usually the Approval takes less than one week. The transfer of Solarcoins takes longer and should happen within the first two weeks of each month.
      Kind regards,
      Anke

      Reply
  32. Avatar
    Gert C says:

    trying to give the consent to participate. However the dialog in the “Data releases” tab indicates “In order to be able to participate in the SolarCoin program, please completely indicate the location of the system beforehand.” in red. I think I filled in everthing, address, geo coordinates…. Can it be indicated what is missing?

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Gert,
      Please check your status: You have to log in with “installer” level to be able to edit data in Sunny Portal. Please ask your installer, he should give you the access data.
      Kind regards,
      Anke

      Reply
  33. Avatar
    Keith Myers says:

    I have had SolarCoinApproved status for several days now in Sunny Portal. No coins have been generated for current or past generation so far. When should I expect my coins?

    Reply
  34. Avatar
    norman says:

    i have a 1.5 and 2.0 set up but i cannot participate, im from the Philippines. the consent to participate is marked with a red X. How can I fix this? Thank you.

    Reply
  35. Avatar
    Orfanos Dimosthenis says:

    Hi, I encounter some troubles in registering my P.V. System on the sunny portal. The error i get is the following (In order to participate in the solar coin program, please completely indicate the location of the system before hand). The location of my system is properly registered on the sunny portal. My P.V. system identifier code is 44829e4a-76f6-4e4c-8617-eeaa15e81fca.
    What is more, my system has been commissioned on December 2011, but I have linked it with the sunny portal approximately a year ago. How could I register the period the P.V. Plant was not linked with the sunny portal to the solar coin program?

    Best Regards Dimos

    Reply
    • Anke Baars
      Anke Baars says:

      Hi Orfanos,
      You have to log in with “installer” level to be able to edit data in Sunny Portal. Please ask your installer, he should give you the access data.
      Kind regards,
      Anke

      Reply
    • Anke Baars
      Anke Baars says:

      Hi Susan,
      You have to log in with “installer” level to be able to edit data in Sunny Portal. Please ask your installer, he should give you access data.
      Kind regards,
      Anke

      Reply
  36. Avatar
    John says:

    Hi Anke,

    maybe good to have a FAQ section in which you explicitely mention a coupple of examples what people should do. Example given, in the Netherlands we have to fill in the State option which is by default left open as we do not have states but only provinces. This was the reason that at first I was denied to progress with the SolarCoin data release option.

    Kind regards,
    John

    Reply
  37. Avatar
    Dimosthenis Orfanos says:

    Hi Anke

    Thanks a lot for your help and swift response.
    I’m the installer of the system, I also got the admin access rights. The problem is that the error message I get does not provide any guidance on the root cause. Is there a way to have a better insight on the error I receive?

    Reply
  38. Avatar
    David Ashby says:

    Recently switched to an SMA inverter after my old one stopped working. I understand I can add my previous production back to 2010 to the solarcoins how do I do that? Thanks

    Reply
    • Carolyn Schlosser
      Carolyn Schlosser says:

      Hi David,

      You can just add your pervious production retroactively for the past 5 years. Nevertheless please contact: support@solarcoin.org directly. They will help you to get you SeolarCoins. You will need the documents of your system and the description of your porblem.

      Sunny regards,
      Carolyn

      Reply
  39. Avatar
    Victor says:

    Why is 150 kWp the maximun capacity to ask for SolarCoin in Sunny Portal?

    As long as I read, SolarCoin allows PV Systems up to 500 kWp or even more with an special registration process

    Reply
  40. Avatar
    Timo Virolainen says:

    Hi!
    I accidentally pressed a button that said “Don’t show this message again” and the Solarcoin window disappeared. How do I make it appear again on the Sunny Portal?

    Reply
  41. Avatar
    Julio says:

    Hi SMA,

    I’m from the Philippines.
    I think the SolarCoin is not available as well in our country?
    Would you mind confirming it?

    Regards,
    Julio

    Reply

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